If you haven't given your client access to Better you can activate their access to their client portal by clicking on the more button and selecting Activate. Activating a client record gives your client to book sessions, post journal entries and access to all of your professional recommendations.
Deactivating clients will disable access to their client portal. They will no longer have access to book sessions, view recommendations or protocols or post entries to their journal. Their client record is still active and you can continue to update it. Deactivated records can be activated at any time as long as you are within your plan's client limit.