We include security details in message sent to you to help protect your privacy and personal health information (PHI).
If you're using Better as a client, we include your full name, email address and the name of your practitioner in the footer of every email. "Phishing" emails often look very similar to authentic ones, but they likely would not contain this personalized information. They may also contain links that direct you to malicious sites or applications.
While the presence of this security footer message alone does not alone guarantee an email is authentic, it does give you an added assurance that the email originated from Better and your practitioner. If you have any doubts about the origin or authenticity of an email, open a new web browser window and go directly to app.practicebetter.io to check your Notifications. Please contact firstname.lastname@example.org if you believe someone is impersonating your practitioner.