What does the GDPR mean for me and how I manage my clients’ data?

If you're working with clients in the EU, you must include either:

• A consent form on your Bookings Page requiring clients to provide consent to store their information in Practice Better and other services you use to manage client data. Learn more
• Terms & Conditions for clients to accept before purchasing services/packages/program from your Bookings Page or widget. Learn more

Why?

This is necessary so you can collect "affirmative consent" BEFORE clients complete their session or package request, or register for your program. At the moment their request is submitted, their data has already been collected you’ve already broken GDPR compliance. 

Even if you’re not targeting EU clients, we still strongly recommend that you collect consent at the time of booking IN CASE an EU resident stumbles across your website and requests a session with you. 

Here's an example of Terms & Conditions you may modify or include in your existing terms to collect consent from clients booking a service or package, or registering for a program. 

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In order to proceed, [Name/ Company Name] ("us", "we", or "our") requires your consent to collect and process personal information you supply. 

Your access to and use of this Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

Please review our Privacy Policies to understand all uses of your personal information and your rights to your personal data here: [Insert link to your Privacy Policy here].

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If you plan to give clients access to the Practice Better Client Portal, we recommend that you include a link to Practice Better's Privacy Policy in your Terms & Conditions. You can use the following blurb in your Privacy Policy to reference Practice Better’s policy:

…We may use third-party Service Providers to manage your personal data.

Practice Better
Practice Better is an electronic practice management tool which stores health records, appointment information, and communication between practitioners and clients.  
For more information on the privacy practices of Practice Better, please visit the Practice Better Privacy web page:
https://practicebetter.io/privacy/ 

Please note that Practice Better is providing this information only as a courtesy, and this does not constitute the provision of legal advice.