Once your subscription is canceled, you'll no longer be able to login and access your client records. Additionally, your clients will no longer have access to login and view their recommendations. We recommend you export your client data in case you need to access these records in the future.
Contact our support team to request a bulk export of all your client's data and documents.
To cancel your account, you can go directly to this link and click Cancel Plan.
https://my.practicebetter.io/#/c/billing/subscription/cancel
You'll have the option on the cancellation screen to remove your clients' data from our servers.
Optionally, consider changing your plan to one that better suits your current needs. Practice Better offers great options to support you at any stage of your practice. Explore our Plans & Pricing page to consider downgrading your plan. If you have 3 or fewer clients, you may consider our free Sprout Plan.
Click the following link to change your subscription:
https://my.practicebetter.io/#/c/billing/subscription/change
Please note: You must cancel your subscription in a browser (such as Google Chrome, Apple Safari, or Mozilla Firefox). You will not be able to cancel your subscription in the Practice Better app.