Troubleshooting Notification Badges on the Mobile App

If you're are seeing a notification badge displayed on your Better app icon but you have verified that all notifications have already been reviewed, you can use the following steps to dismiss the notification badge:

Disable and Re-enable Instant Alerts in the Mobile App:

1) In the app, open the navigation menu by tapping the 3 lines in the top-left corner

2) Tap Settings & Preferences then select Notification Preferences from the menu

3) Under Instant Alerts, tap Disable. Tap Enable to re-enable Instant Alerts.

If prompted to "allow Better to send notifications", select Allow.

4) Close the app and re-open

Uninstall and Reinstall the Mobile App:

You may be on an older version of the mobile app if you have not updated it recently or if you have not enabled the auto-update option on your mobile device's settings. In this case, you can uninstall and reinstall the Better app to receive the latest version of the app.