Browser Permissions for Telehealth on macOS

If you're using macOS you may need to adjust your Security & Privacy settings to allow Chrome (or Firefox) to access your camera, microphone, and screen (for screen sharing).

1) Open the System Preferences app:

2) Go to the Security & Privacy section.

3) Click Camera in the left navigation menu and enable access for your browser:

You may first need to click the lock in the bottom-left corner to make changes to your settings:

4) Click Microphone in the left navigation menu and enable access for your browser.

5) Click Screen Recording in the left navigation menu and enable access for your browser.

6) Click Accessibility in the left navigation menu and enable access for your browser.

You may need to restart your browser for the changes to take effect.