Instructions in this article apply to Google Chrome. We recommend using the latest Google Chrome browser for video chat sessions in Practice Better.
Practice Better requires access to your camera and microphone so other participants can see and hear you in your video sessions.
If you're using Google Chrome, you'll see two popup prompts appear in the top left hand corner requesting these permissions. These popups will appear just before you start your session. Click Allow for each of these requests.
Camera Permission Popup
Microphone Permission Popup
Unblocking Camera and Microphone Permissions
You can enable permissions manually if you previously denied Practice Better access to your camera or microphone. Follow these instructions to enable permissions on your device:
Once you've re-enabled these permissions, relaunch your video session.