Create a strong password for your account
It's always important to have a strong password for services where you store sensitive information. If someone gets access to your Practice Better account, they may be able to view sensitive information about you and your clients.
Set up Two-factor Authentication (2FA)
Add an extra layer of security when logging into your Practice Better account. We provide 2FA using one-time passwords generated by an authenticator app, e.g. Google Authenticator or Microsoft Authenticator. Learn more
Make sure your operating system has the latest updates
Most operating systems have free software updates to enhance security and performance. Because updates help keep your PC safer, we strongly recommend that you set up your PC to get these updates automatically.
Never reply to emails asking for your password
Practice Better will never ask for your password in email, so never reply to any email asking for any personal information, even if it claims to be from Practice Better. If you're not sure the email is from Practice Better, check out How to recognize phishing email messages. It has tips to help you determine if an email is from a legitimate source.
Check your recent activity
If you receive an email notifying you of unusual activity, you can see when and where your account has been accessed, including successful sign-ins and security challenges, on the Recent login history page in the Profile & Security section of the Practitioner Portal.