Practice Better is fully SPF, DKIM, and DMARC compliant, which helps authenticate email senders by verifying that the emails came from the domain that they claim to be from. These three authentication methods are important for preventing spam, phishing attacks, and other email security risks.
We include security details in email notifications sent to you to help protect your privacy and personal health information (PHI).
For clients, we include your full name, email address, and the name of your practitioner in the footer of every email.
"Phishing" emails often look similar to authentic ones, but they likely do not contain this personalized information and may contain links that direct you to malicious sites or applications.
While the presence of this security footer message alone does not guarantee an email is authentic, it does give you an added assurance that the email originated from Practice Better and your practitioner. If you have any doubts about the origin or authenticity of an email, open a new web browser window and go directly to my.practicebetter.io to check your Notifications.
Please contact help@practicebetter.io if you believe someone is impersonating your practitioner.