Launching Chat Windows
When you start a chat from the Messenger tab at the bottom of your page, you will notice you have two arrows at the top of your current chat. Click the downward angled arrow to minimize your chat until you’re ready to come back to it, or click the upward angled arrow to open your chat in a full-page messenger.
The full-page messenger allows you to see a list of all chats to your left as well as pinned messages and shared documents to the right of your chat.
Sending Attachments
Clients and practitioners can also share documents via attachments during chats. These attachments are stored in the chat sessions and will be displayed below pinned messages, to the right of your chat in the full-screen messenger.
Click the paper clip icon to the left of the Send button (paper plane) to attach a document:
Your attached document will appear below the chat message box. You can add an additional message before hitting the Send button to send the message to chat participants.
Pinning & Deleting Messages
Pinning a message allows you to bookmark messages which you can refer to easily in the future. Pinned messages are displayed to the right of chat in the full-screen messenger. To pin a message, click the More options button (3 dots), then select Pin Message:
You can also delete messages which you've created by clicking on the More options button and selecting Delete Message.
Messaging Preferences
In your settings, you can choose to disable chat access to new clients by default as well as disable chat for existing clients. Only clients with Client Portal access are eligible to send and receive chat messages. Learn more
Sending Message Content in Email & Alerts
We can include the content of your and your clients' chat messages in emails and alerts. E.g. the following content could appear in an email or notification from one of your clients:
Please note, email and alerts are not secure channels for communication.
Comments
1 comment
Hi Sara,
i received the Bitters last week. The bottle broke on my tile floor, and sprayed red- orange dye all over my walls & travertine floor in our entry hall. It took 3 hours to clean up. Nothing would take the color off the floors or walls. Finally I figured out alcohol would release the dye. It was such a mess!!! I thought I’d never get it up! It took me 2 days to recover from kneeling down for hours, trying different cleaning products.
So I never tried the herbs. They must be aware of the problem, because they sent the bottle with extensive, bizarre packaging. I think it should be in a plastic bottle. This stuff is used as a dye, in other situations (the curcumin).
I haven’t been able to bring myself to order it again. It’s truly a hazard & I don’t want a breakable bottle that can do this kind of damage in my home.
I don’t remember the name of the company. Please text me their name & number. I guess I’ll have to read-order it.
Sincerely,
Adele Casden
PS, I’m taking the pills & trying to drink tons of water. I think the water is helping me deal with constipation.
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