Jump straight to common actions in the Practice Better mobile app from your Android home screen. Add shortcut icons for the actions you use most, or press and hold the Practice Better icon to see your quick actions.
In this article:
- Before You Begin
- Adding Home Screen Shortcuts
- Opening Shortcuts From the App Icon
- Removing a Shortcut
- Troubleshooting Missing Shortcuts
Before You Begin
- Shortcuts are available in the Practice Better mobile app for Android. They aren't available in the mobile browser at my.practicebetter.io.
- Your device needs to meet the Android system requirements for the app. Learn more in Browser and Mobile App Compatibility →
- The shortcuts you see depend on whether you're signed in as a practitioner or a client. Some shortcuts are available to practitioners only.
- If you're signed out when you tap a shortcut, the app opens to the login screen. Sign in to continue.
- Shortcuts launch an action from outside the app. They're separate from desktop Keyboard Shortcuts and Text Snippets, and from the Fast Action Button, which appears inside the app after it opens.
Adding Home Screen Shortcuts
Add a shortcut icon to your Android home screen for any action you use often.
- Open the Practice Better mobile app and tap the hamburger menu (3 horizontal lines) in the top-left corner, and select Settings & Preferences.
- Tap Home Screen Shortcuts.
- Select the shortcut you want to add from the list.
- Confirm the shortcut by following the prompt on your device, such as Add to Home screen.
- Find your new shortcut icon on your home screen and tap it to launch the action.
Repeat these steps to add more shortcuts.
Shortcuts for Practitioners
If you're signed in as a practitioner, you can add these shortcuts:
- View calendar
- Book a session
- Create a task
- Send a message
Shortcuts for Clients
If you're signed in as a client, you can add these shortcuts:
- Take a photo
- Add a food entry
- Add a lifestyle entry
- Send a message
- Request a session
📍 Note: These actions are dependent on the settings your practitioner has enabled for you, such as messaging and Journal entries.
Opening Shortcuts From the App Icon
You can also open quick actions straight from the Practice Better icon. No setup is required.
- Sign in to the Practice Better mobile app.
- Go to your Android home screen or app drawer.
- Press and hold the Practice Better icon until the shortcut menu opens.
- Tap the shortcut you want to open it directly in the app.
📍 Note: Support for app icon shortcuts depends on your device and Android version. Learn more in Browser and Mobile App Compatibility →
Removing a Shortcut
Removing a shortcut icon from your home screen doesn't affect your Practice Better account or data.
- Touch and hold the shortcut icon on your Android home screen.
- Drag the icon to the Remove or Trash option.
To add the shortcut back later, follow the steps in Adding Home Screen Shortcuts.
Troubleshooting Missing Shortcuts
If you don't see Home Screen Shortcuts in Settings & Preferences, or the shortcut menu doesn't open when you press and hold the icon, try these steps:
- Confirm you're using the Practice Better mobile app, not the mobile browser. Shortcuts are available in the app only.
- Confirm you're signed in to the app.
- Update the Practice Better app to the latest version in the Google Play Store.
- Update your Android operating system.
- Restart your device.
- Reinstall the Practice Better app. Your data is stored securely in your Practice Better portal, so reinstalling doesn't affect your information.
Still stuck? Our support team is here to help. Contact us from the Help menu in the app or from your portal.