Adding a Profile Photo to a Client Record

Profile photos are a great way to easily identify clients in your Practitioner Portal. 

Profile photos can be added in the practitioner portal or by the client in their client portal.

• Adding a Client Profile Photo in the Practitioner Portal
• Adding a Client Profile Photo in the Client Portal

Adding a Client Profile Photo in the Practitioner Portal

The profile photo a practitioner adds to the system is only visible in your Practitioner Portal. A client with access to the Client Portal will either see no photo or a photo they've added to their own profile.

1. Go to your client's Recent Activity page.
2. Either click the avatar or the camera button below their name.
   
3. Select a photo from your device. The photo selected must be in JPEG format.

Removing a Profile Photo

1. Go to your client's Recent Activity page.
2. Click the More options button (3 dots).
3. Select Remove Profile Photo from the options provided.
   

Adding a Client Profile Photo in the Client Portal

1. On desktop, click your name in the top-right and select Edit Profile. 
   • On the mobile app, tap the menu in the top-left and select My Profile.
2. Click or tap on the avatar. 
3. Select a photo from your device. The photo selected must be in JPEG format.

Removing a Profile Photo

1. On desktop, click your name in the top-right and select Edit Profile. 
   • On the mobile app, tap the menu in the top-left and select My Profile.
2. Click or tap on the trash icon beside your profile image.
   
3. Confirm the photo removal.
4. Click or tap Save Changes near the top-right.