Personalize your booking experience by customizing button and confirmation labels for each service, package, or program—helping your clients understand exactly what to expect at every step. These customizations appear on your public bookings page and in the confirmation message clients receive immediately after booking.
This guide walks you through tailoring the text that appears on your bookings page and the confirmation message clients receive after booking, ensuring your messaging aligns perfectly with your practice's voice and client experience.
Customize Your Bookings Page Button Label
Your Practice Better bookings page uses button labels to prompt clients to take action. By default, these buttons display "Book Now," but you can personalize this text to better match your practice's tone and guide clients toward booking with confidence.
To customize your button label:
- Go to My Practice > My Services and select Edit next to the service or package you'd like to customize.
- Scroll down to the Booking Options section and locate the Button Label field.
- Type your customized label text (for example, "Schedule Your Session" or "Reserve Your Spot") and click Save Changes near the top-right.
Once saved, your custom button label will appear on your bookings page and in any custom bookings pages you've created, giving your clients a clearer sense of what they're about to do.
You can set different button labels for each service or package, allowing you to tailor the language based on the type of offering.
💡 Pro tip: Keep your button label concise and action-oriented to encourage bookings.
Customize Your Confirmation Label
When clients complete a booking through your bookings page or widget, they'll see a confirmation message validating that their request has been successfully sent to you.
By default, this message reads "Request Sent!"—but you can customize it to reinforce your practice's messaging or provide additional guidance.
To customize your confirmation label:
- Go to My Practice > My Services and select Edit next to the service or package you'd like to customize.
- Scroll down to the Booking Options section and locate the Confirmation Label field.
- Type your customized confirmation text and select Save Changes.
📍 Please note: The confirmation label has a maximum character limit of 40 characters, so keep your message concise and impactful.
Your custom confirmation message will now display to clients immediately after they submit a booking request, providing immediate reassurance that you've received their information and their booking is on its way to you.
Related Resources
- Working with Services in Practice Better — Learn more about all service customization options
- Booking & Cancellation Settings — Set global defaults for all your bookings
- Customizing Your Bookings Page — Control which services display and in what order on your bookings page
- Linking Services, Packages and Programs to Your Website — Share your bookings page and create embedded booking widgets