There may be instances where you would like to offer a sliding scale for your services. This means that you want to give clients the option to pay what they can afford.
While Practice Better doesn't include a true sliding scale payment option for clients, we do have several workarounds for you.
Changing your display fee
This option allows you to customize your display fee to present your sliding scale option. By changing your Displayed fee field, you are essentially overriding your fee amount on your booking page.
To adjust your Displayed fee, navigate to My Practice > My Services, click Edit next to the service, click Advanced Options, scroll down to Fees & Taxes and edit the Displayed fee.
In turn, when clients visit your booking page, your displayed fee will appear like this:
If you'd like, you can include a short form on your booking page, asking your clients what they can pay for your service. With this information, you can then create an invoice for the service and adjust the amount as stated by your client.
To learn more about adding a form to your booking pages, click here!
Once you have ascertained the amount that your client is able to pay, you will need to create an invoice for the service and adjust the fee amount according to the fee that your client has agreed to pay. If you have your client's billing information stored in the platform, you are able to process the payment immediately.
For more information on invoices, click here!
Requiring a deposit at the time of booking
This option allows you to collect the minimum amount that you are willing to accept for your service at the time of booking. By creating a deposit, you are requiring payment in your booking process for the minimum amount that you are willing to accept. Similarly to the first option, you may want to adjust your displayed fee for more transparency and set your service to Require payment at booking:
To set a deposit for your service, navigate to My Practice > My Services, click Edit next to the service, click Advanced Options, scroll down Payment Plans, click Add Plan, check Require my clients to pay a deposit at booking and then enter Deposit amount.
As mentioned in the previous option, you can also include a form on your booking page to identify the full amount that your client can pay.
From here, you can then manage your client's invoice. If your client can only pay the deposit amount, you can write-off the remaining amount. This will reconcile the amount paid and the amount owing.
If clients can pay more than the amount of your deposit, you can collect the remaining amount from the original invoice.
Click here to learn more about creating and editing invoices.
This option allows you to utilize coupons to create different levels of discounts for your clients, depending on how much they can pay. You can add one or multiple coupon codes that can be applied to a service and add the coupon codes and descriptions into the description section of your service.
To learn more about coupons, click here!
Clients will then be able to choose the discount that they are most comfortable with and apply it at the time of check out: